C&G is assisting a large Illinois based manufacturer and distributor of raw materials and ingredients for the food, drug and cosmetic industries evaluate and improve its' utilization of their current ERP software. C&G was contacted by this company to help them evaluate and improve on their current Sage MAS 500 and Process Manufacturing implementation. C&G was chosen for the project based on our extensive expertise with mid-market ERP solutions as well as high recommendations from our clients in similar industries.
During our first visit, a C&G consultant conducted user interviews spanning all key operational and financial areas of the company. The purpose of these interviews was threefold. First, to get a good understanding of how the users are using the Sage ERP system today. Secondly, identify what data they are capturing outside the system and why. And finally, document those areas of concern or lack of system usage which inhibits them from efficiently maximizing the in-depth capabilities of the MAS 500 and Process Manufacturing software.
Upon conclusion of the interviews, C&G prepared a report for management that summarized the key findings of the user interviews and a breakdown of major system improvements that could be gained through additional user training and changes to some operational workflows. The report concluded with what we believed to be the steps, priorities and associated investments to successfully re-engineer the prior implementation to take full advantage of the ERP software capabilites as well as significantly reduce reliance on external subsystems in day-to-day operations.
C&G's recommendation to conduct a complete evaluation of and change to the current Pricing and Quotation process was selected as the first major initiative to pursue.